Back to Home

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect the following types of information:

Account Information

When you create an account via Twitch OAuth, we collect:

  • Your Twitch user ID and display name
  • Your email address (if publicly available on Twitch)
  • Twitch OAuth tokens (access and refresh tokens) for API integration

Voice Files

When you upload voice samples for cloning, we store:

  • The audio file you upload (.mp3 or .wav format)
  • A name you assign to the voice

Usage Data

We automatically collect data about your use of the service:

  • Text-to-speech requests and character counts
  • Channel point redemption events from your Twitch channel
  • Purchase history and payment transactions
  • Technical log data for service maintenance and troubleshooting

Payment Information

Payment processing is handled by Stripe. We do not store or have access to your complete payment card details. Stripe stores this information securely in accordance with PCI-DSS standards.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our text-to-speech service
  • To process voice cloning and generate TTS audio
  • To integrate with your Twitch channel for reward redemption
  • To process payments and provide transaction history
  • To communicate with you about service updates, purchases, and support
  • To detect and prevent fraud, abuse, and security threats
  • To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We work with third-party service providers to operate our service:

  • Stripe — for payment processing
  • Twitch — for OAuth authentication and channel integration

These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users.

4. Data Storage and Retention

Your data is stored on secure servers located in Finland. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or destruction.

We retain your information for as long as necessary to provide the service and fulfill the purposes outlined in this policy. Voice files and generated audio are retained unless you delete them from your account.

Upon account termination, voice files and generated audio may be deleted after a reasonable period for backup and legal compliance purposes.

5. Your Rights

Under applicable data protection laws, you have the following rights:

  • The right to access a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to export your data
  • The right to object to or restrict certain processing activities

You may exercise these rights by contacting us using the information provided below. We will respond to your request within a reasonable timeframe.

6. Cookies and Local Storage

We use cookies and browser local storage for:

  • Session management (keeping you logged in)
  • Language preference storage
  • Security purposes

You can control cookie settings through your browser, but disabling cookies may affect the functionality of the service.

7. Data Security

We take reasonable measures to protect your information, including encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

KaikuTTS is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, particularly when using third-party service providers. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page. Your continued use of the service after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

kaikutts@outlook.com